Tender Details

Country: Brazil
Summary: The Object of this Tender is the Contracting of Voice Solution and Call Software to Service Saae/Vr Users, in Accordance with the Conditions, Quantities and Specifications Detailed in this Notice.
BRT Ref No: 91474754
Deadline: 17 Nov 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 145/2023
Purchaser's Detail:
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Description:
Object: Electronic Auction - The object of this tender is the CONTRACTING OF VOICE SOLUTION AND CALL SOFTWARE FOR SAAE/VR USERS, in accordance with the conditions, quantities and specifications detailed in this notice.
UASG Code: 926687
Notice from from: 10/31/2023 from 08:00 to 1719981d172c851bd4e8a1788d5726c2d3:00 Hs
Proposal Delivery: from 10/31/2023 at 08:00 Hs
SOFTWARE LICENSE Summary: 01 Call Queues ensure that no call is missed. 02 Advanced queuing strategies. 03 Possibility of answering calls from anywhere. 04 Callback option during working hoursthe peak. 05 Integrated report. 06 Longer waiting times and abandoned calls. 07 SLA report and callback statistics. 08 Switchboard/wollboard for real-time monitoring of queues. 09 Extension via softphone, webrtc or IP phone. 10 Maintenance at no additional cost duthroughout the contract. 11 IP gateway lending for line routing for conventional telephony and/or call centers. 12 Interconnection with Unifi/Siemens Openscape X8 PABX. with technical inspection every 4 months to carry out preventive maintenance and check the functioning of the system. paymentwill be monthly, for a period of 12 months
Quantity: 1
Documents:

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The Object of this Tender is the Contracting of Voice Solution and Call Software to Service Saae/Vr Users, in Accordance with the Conditions, Quantities and Specifications Detailed in this Notice. - Brazil Tender

The AUTONOMOUS WATER AND SEWAGE SERVICE IN VOLTA REDONDA SAAE VR RJ, a Government sector organization in Brazil, has announced a new tender for The Object of this Tender is the Contracting of Voice Solution and Call Software to Service Saae/Vr Users, in Accordance with the Conditions, Quantities and Specifications Detailed in this Notice.. This tender is published on BrazilTenders under BRT Ref No: 91474754 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-11-17.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.