Tender Details

Country: Brazil
Summary: Provision of Service Management Solution (Esm/Itsm) and Configuration Item Management (Itam) in the Cloud Model, Adhering to the Best Practices/Processes of Information Technology Infrastructur...
BRT Ref No: 98243007
Deadline: 19 Mar 2024
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 90004/2024
Purchaser's Detail:
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Description:
Object: Electronic Auction - Provision of Service Management Solution (ESM/ITSM) and Configuration Item Management (ITAM) in the Cloud model, adhering to the best practices/processes of the Information Technology Infrastructure Library - ITIL, covering subscription to named licenses, d services19981d172c851bd4e8a1788d5726c2d3and training, operation, technical support, implementation and configuration and customization of the solution, according to the conditions and requirements established in the Terms of Reference.
UASG Code: 110792
Notice from: 05/03/2024 from 09:00 to 12:00: 00:00 and from 14:00 to 17:59
Proposal Delivery: from19981d172c851bd4e8a1788d5726c2d3from 03/05/2024 to 09:00 am
Service Management (ITSM/ESM)
Quantity: 400
Configuration Item Management (ITAM)
Quantity: 26000
Deployment and configuration services
Quantity: 1680
Assisted operation
Quantity : 1176
Technical support
Quantity : 180
Attendant Module Training
Quantity : 119981d172c851bd4e8a1788d5726c2d36
Training Administration Module
Quantity: 3
G1
Quantity:
Documents:

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Provision of Service Management Solution (Esm/Itsm) and Configuration Item Management (Itam) in the Cloud Model, Adhering to the Best Practices/Processes of Information Technology Infrastructur... - Brazil Tender

The PRESIDENCY OF THE REPUBLIC, a Government sector organization in Brazil, has announced a new tender for Provision of Service Management Solution (Esm/Itsm) and Configuration Item Management (Itam) in the Cloud Model, Adhering to the Best Practices/Processes of Information Technology Infrastructur.... This tender is published on BrazilTenders under BRT Ref No: 98243007 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-03-19.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.