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Immediate Hiring of a Support and Services Center (Service Desk) and Support, Support and Operation of Ict Services and Infrastructure for Organization, Development, Implementation And...

BrazilTenders notice for Immediate Hiring of a Support and Services Center (Service Desk) and Support, Support and Operation of Ict Services and Infrastructure for Organization, Development, Implementation And.... The reference ID of the tender is 94522660 and it is closing on 16 Jan 2024.

Tender Details

  • Country: Brazil
  • Summary: Immediate Hiring of a Support and Services Center (Service Desk) and Support, Support and Operation of Ict Services and Infrastructure for Organization, Development, Implementation And...
  • BRT Ref No: 94522660
  • Deadline: 16 Jan 2024
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: 44/2023
  • Purchaser's Detail:
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  • Description:
  • Object: Electronic Auction - Immediate contracting of Support and Services Center services (Service Desk) and support, support and operation of services and ICT infrastructure for organization, development, implementation and continued execution of tasks comprising technical support activitiesthe 1st Level.
    UASG Code: 70002
    Notice from: 12/29/2023 from 08:00 to 17:59
    Proposal Delivery: from 12/29/2023 to 08:00
    Proposal Service Support and Services Center (Service Desk) and support, support and operation of services and ICT infrastructure for the organization, develop19981d172c851bd4e8a1788d5726c2d3ing, implementation and continued execution of tasks comprising technical support activities 1st Level - IT user support technician (helpdesk) (CBO 3172-10), for users of TRE-AC ICT solutions, covering the execution of periodic routines , registration, documentation, guidance and support19981d172c851bd4e8a1788d5726c2d3clarification of doubts, as well as analysis, diagnosis and response to user requests and incidents, through 04 workstations, with 01 employee per post, working 44 hours per week, for a period of 24 months.
    Quantity: 24
    Service Support and Services Center (Service Desk) and19981d172c851bd4e8a1788d5726c2d3support, support and operation of ICT services and infrastructure for organization, development, implementation and continued execution of tasks comprising technical support activities 1st Level - IT user support technician (helpdesk) (CBO 3172-10), to users of T solutions19981d172c851bd4e8a1788d5726c2d3IC of TRE-AC, covering the execution of periodic routines, registration, documentation, guidance and clarification of doubts, as well as analysis, diagnosis and response to user requests and incidents, through 02 temporary workstations, with 01 employee per post, with a 4-day shift19981d172c851bd4e8a1788d5726c2d34 hours per week, for a period of 04 months.
    Quantity: 4
    Extraordinary user support technician services on Saturdays and business days - Overtime 50%
    Quantity:...
  • Documents:

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Immediate Hiring of a Support and Services Center (Service Desk) and Support, Support and Operation of Ict Services and Infrastructure for Organization, Development, Implementation And... - Brazil Tender

The JUDICIAL POWER, a Government sector organization in Brazil, has announced a new tender for Immediate Hiring of a Support and Services Center (Service Desk) and Support, Support and Operation of Ict Services and Infrastructure for Organization, Development, Implementation And.... This tender is published on BrazilTenders under BRT Ref No: 94522660 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-01-16.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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