Hiring a Specialized Company to Provide Ongoing Planning Tender

Notice for Hiring a Specialized Company to Provide Ongoing Planning, Implementation, Operation, Management and Improvement Services for the Uff Single Service Center, with and Without Intervention... in Brazil. The reference ID of the tender is 133529229 and it is closing on 26 Jan 2026.

  • Country: Brazil
  • Summary: Hiring a Specialized Company to Provide Ongoing Planning, Implementation, Operation, Management and Improvement Services for the Uff Single Service Center, with and Without Intervention...
  • BRT Ref No: 133529229
  • Deadline: 26 Jan 2026
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: 90080/2025
  • Purchaser's Detail:
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  • Description:
  • Object: Electronic Auction - Hiring a specialized company to provide ongoing planning, implementation, operation, management and improvement services for the UFF Single Customer Service Center, with and without human intervention in a robotic and industrialized, with the aim of providing user service with artificial intelligence and multichannel, encompassing support for demands from all Deans and Superintendencies, aiming at restructuring and expanding service channels Code from UASG: 150182 Notice from: 01/12/2026 from 09:00 to 17:59 Proposal Delivery: from 01/12/2026 at 09:00 Specialized technical service of Artificial and Humanized Service Center (N0 and N1), involving processes, with and without human intervention in a robotic and industrialized way, with the aim of providing user service with artificial intelligence and multichannel and respectively in their routines and processes, policies and businesses on a routine, continuous and monthly basis for a period of 12 (twelve) months, observing the concepts of information management, the best market practices and the best techniques for implementing the user experience journey of UFF - Universidade Federal Fluminense, according to specifications and conditions of the Terms of Reference and its Annexes. Quantity: 12 Specialized technical services for digital acceleration and multichannel on demand, measured in Technical Service Hours (HST), occasionally for a period of 12 (twelve) months and observing the information management concepts and best market practices. Quantity: 7680 G1 Quantity:
  • Documents:

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Hiring a Specialized Company to Provide Ongoing Planning, Implementation, Operation, Management and Improvement Services for the Uff Single Service Center, with and Without Intervention... - Brazil Tender

The MINISTRY OF EDUCATION, a Government sector organization in Brazil, has announced a new tender for Hiring a Specialized Company to Provide Ongoing Planning, Implementation, Operation, Management and Improvement Services for the Uff Single Service Center, with and Without Intervention.... This tender is published on BrazilTenders under BRT Ref No: 133529229 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-01-26.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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