Hiring a Crm (Customer Relationship Management) Tender

Notice for Hiring a Crm (Customer Relationship Management) Technological Solution in the Saas (Software as a Service) Modality, Including Specialized Technical Services for Implementation, Parameterization, I... in Brazil. The reference ID of the tender is 134751072 and it is closing on 13 Feb 2026.

Tender Details

Country: Brazil
Summary: Hiring a Crm (Customer Relationship Management) Technological Solution in the Saas (Software as a Service) Modality, Including Specialized Technical Services for Implementation, Parameterization, I...
BRT Ref No: 134751072
Deadline: 13 Feb 2026
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 90025/2025
Purchaser's Detail:
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Description:
Object: Electronic Auction - Hiring of a CRM (Customer Relationship Management) technological solution in the SaaS (Software as a Service) modality, including specialized technical services for implementation, parameterization, integration, training, support technical and strategic consultancy, through the Price Registration System (SRP), in accordance with the conditions and requirements established in the Terms of Reference. UASG code: 389320 Notice from: 01/30/2026 from 08:00 to 12:00 and from 13:00 to 17:00 Hs Proposal Delivery: from 01/30/2026 at 08:00 Service - Services with AI in the Cloud. Quantity: 324 AI - Autonomous Agents. Quantity: 3000 AI - Autonomous Agents - Additional Packages. Quantity: 3000 Additional API Calls. Amount : 300 Data Storage. Quantity: 24 Cloud AI Chat Bots. Quantity: 300 Additional Requests for Artificial Intelligence Services. Quantity: 504 Access to the Service Portal Quantity: 247500 File Storage. Amount : 24 Cloud Citizen Data Starter Pack. Quantity: 12 Audience segmentation and personalized campaigns in the Cloud. Quantity: 312 Citizen data enrichment in the Cloud. Quantity: 228 Segregated data storage and management environment on a large scale in the Cloud. Quantity: 12 Cloud Campaigns and Engagement. Quantity: 12 Additional Cloud Contacts. Quantity: 21600 Additional units (departments) in the Cloud. Quantity: 108 Private IP for sending large-scale emails across Cloud. Quantity: 168 Cloud Domain Authentication. Quantity: 60 WhatsApp Business chat session (window) - active conversations (Marketing Template). Quantity: 13800000 WhatsApp Business chat session (window) - active conversations (Utility Template). How much...
Documents:

Tender Notice

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Hiring a Crm (Customer Relationship Management) Technological Solution in the Saas (Software as a Service) Modality, Including Specialized Technical Services for Implementation, Parameterization, I... - Brazil Tender

The FEDERAL NURSING COUNCIL, a Government sector organization in Brazil, has announced a new tender for Hiring a Crm (Customer Relationship Management) Technological Solution in the Saas (Software as a Service) Modality, Including Specialized Technical Services for Implementation, Parameterization, I.... This tender is published on BrazilTenders under BRT Ref No: 134751072 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-02-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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