Tender Details

Country: Brazil
Summary: Hiring a Company Specialized in Providing Service Service with Omnichannel Profile (multichannel), Providing It Solution with Crm (customer Relationship Management ...
BRT Ref No: 75774537
Deadline: 19 Dec 2022
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 24/2022
Purchaser's Detail:
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Description:
Object: Electronic Auction - Hiring a company specialized in providing service service with Omnichannel profile (multichannel), supply of IT solution with CRM (Customer Relationship Management) technology and availability of artificial intelligence software, as well as humanized service positions positions for receptive relationship to taxpayers of the state of Pará
UASG Code: 925404
Notice from: 06/12/2022 from 08:00 to 12:00 and from 14:00 to 17:59 hs
Proposal Delivery: From 06/12/2022 to 08:00
Service Point - availability of specialized manpower in teletermination and customer service
Quantity: 69
Call Center Supervisor - Availability of specialized customer service management.
Quantity: 4
Team Coordinator - availability of specialized client service management of the entire team.
Quantity: 1
CRM Customer Relationship Management - Licenses for Using Customer Customer System (CRM) by shift (adding attendants and management).
Quantity: 43
CRM Customer Relationship Manning ...
Documents:

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Hiring a Company Specialized in Providing Service Service with Omnichannel Profile (multichannel), Providing It Solution with Crm (customer Relationship Management ... - Brazil Tender

The GOVERNMENT OF THE STATE OF PARÁ, a Government sector organization in Brazil, has announced a new tender for Hiring a Company Specialized in Providing Service Service with Omnichannel Profile (multichannel), Providing It Solution with Crm (customer Relationship Management .... This tender is published on BrazilTenders under BRT Ref No: 75774537 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2022-12-19.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.