Tender Details

Country: Brazil
Summary: Hiring a Company Specialized in Providing a Platform Covering the Contact Center Environment with Multichannel Messaging Management and Unified Communications Structure Via Telephone...
BRT Ref No: 91182251
Deadline: 10 Nov 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 22/2023
Purchaser's Detail:
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Description:
Object: Electronic Auction - Hiring a company specialized in providing a platform covering the Contact Center environment with Multichannel Messaging Management and Unified Communications structure through IP Fixed Switched Telephony (including configuration and technical support), as perme technical specifications described in detail in the Terms of Reference.
UASG Code: 926002
Notice from: 10/26/2023 from 08:00 to 17:59 Hs
Proposal Delivery: from 10/26/2023 at 08:00
Hiring a company specialized in providing a platform that takes into account the environment19981d172c851bd4e8a1788d5726c2d3Contact Center with Multichannel Messaging Management and Unified Communications structure through Fixed Switched IP Telephony (including configuration and technical support), for administrative users, and must be structured under a single platform (all-in-one) 100% Web IP PABX in the Cloud, for19981d172c851bd4e8a1788d5726c2d3making free calls between units of the State Department of Transit DETRAN and making and receiving calls through the Fixed Switched Telephone Service (STFC), or from these to other telecommunications networks, and including services such as: messaging, networks and social media, capostal box, intelligent routing, captures and 0800 numbers to receive free calls, local and area code, with equipment supplied on a lending basis, in accordance with the conditions, technical specifications and quantity described in the Terms of Reference (0042827346)
Quantity: 1
Documents:

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Hiring a Company Specialized in Providing a Platform Covering the Contact Center Environment with Multichannel Messaging Management and Unified Communications Structure Via Telephone... - Brazil Tender

The STATE DEPARTMENT OF TRANSIT, a Government sector organization in Brazil, has announced a new tender for Hiring a Company Specialized in Providing a Platform Covering the Contact Center Environment with Multichannel Messaging Management and Unified Communications Structure Via Telephone.... This tender is published on BrazilTenders under BRT Ref No: 91182251 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-11-10.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.