Tender Details

Country: Brazil
Summary: Hiring a Company Specialized in Providing a Platform Covering the Contact Center Environment with Multichannel Messaging Management and Unified Communications Structure Via Telephone...
BRT Ref No: 89661509
Deadline: 13 Oct 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 16/2023
Purchaser's Detail:
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Description:
Object: Electronic Auction - Hiring a Company Specialized in providing a platform covering the Contact Center environment with Multichannel Messaging Management and Unified Communications structure through Fixed Switched IP Telephony (including configuration and technical support), as perme technical specifications described in detail in the Term of Reference ID 0040724252.
UASG Code: 926002
Notice from: 09/27/2023 from 08:00 to 17:59 Hs
Proposal Delivery: from 09/27/ 2023 at 08:00Hs
Hiring a company specialized in providing a platform includes19981d172c851bd4e8a1788d5726c2d3ing the Contact Center environment with Multichannel Messaging Management and Unified Communications structure through IP Fixed Switched Telephony (including configuration and technical support), for administrative users, and must be structured under a single platform (all-in-one) 100% Web PABX IP and19981d172c851bd4e8a1788d5726c2d3m Cloud, for making free calls between units of the State Department of Transit DETRAN and making and receiving calls through the Switched Fixed Telephone Service (STFC), or from these to other telecommunications networks, and including services such as: messaging, networks and media19981d172c851bd4e8a1788d5726c2d3social, voice mail, intelligent routing, captures and 0800 to receive free calls, local and area code, with provision of equipment on loan basis, with a view to meeting the needs and interests of the State Department of Transit DETRAN, as described in this TermReference.
Quantity: 1
Documents:

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Hiring a Company Specialized in Providing a Platform Covering the Contact Center Environment with Multichannel Messaging Management and Unified Communications Structure Via Telephone... - Brazil Tender

The STATE DEPARTMENT OF TRANSIT, a Government sector organization in Brazil, has announced a new tender for Hiring a Company Specialized in Providing a Platform Covering the Contact Center Environment with Multichannel Messaging Management and Unified Communications Structure Via Telephone.... This tender is published on BrazilTenders under BRT Ref No: 89661509 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-10-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.