- Country: Brazil
- Summary: Hiring a Company to Provide Specialized and Continuous Services of Information Technology with Exclusive Dedication of Manpower for the Composition of the Service Desk in the Itil Model (i ...
- BRT Ref No: 50647469
- Deadline: 10 Mar 2021
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 8/2021
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- Description:
- Subject: Electronic Auction - Contracting of a company to provide specialized and continuous services of Information Technology with exclusive dedication of manpower for the composition of the Service Desk in the ITIL model (Information Technology Infrastructure Library).
UASG code: 80026
Notice from: 25/02/2021 from 08:00 to 17:59 Hs
Proposal Delivery: from 25/02/2021 to 08: 00Hs
SERVICES CENTER (SERVICE DESK): carrying out operating activities of the Service Center for Users of the Information and Communications Technology Coordination (CTIC), a single point of contact installed on the TRT24 premises to perform reception, registration, analysis activities , diagnosis, solution, direction and closing of requests (requests and incidents) from TRT24 internal users through the use of attendance management systems, provided by TRT24. You must manage and monitor the entire life cycle of requests, being responsible for keeping users informed about the progress of the service until the request is closed. REMOTE TECHNICAL SUPPORT: carrying out remote technical support activities in ... - Documents:
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CLICK HERE TO LOGINHiring a Company to Provide Specialized and Continuous Services of Information Technology with Exclusive Dedication of Manpower for the Composition of the Service Desk in the Itil Model (i ... - Brazil Tender
The JUDICIAL POWER, a Government sector organization in Brazil, has announced a new tender for Hiring a Company to Provide Specialized and Continuous Services of Information Technology with Exclusive Dedication of Manpower for the Composition of the Service Desk in the Itil Model (i .... This tender is published on BrazilTenders under BRT Ref No: 50647469 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2021-03-10.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
