Tender Details

Country: Brazil
Summary: Contracting of a Company Specializing in the Supply of Software As a Service, Contemplating Contact Center Environment (ccaas Contact Center a Service), with Integration of Multichannels and Ge ...
BRT Ref No: 71884127
Deadline: 29 Sep 2022
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 12/2022
Purchaser's Detail:
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Description:
Object: Electronic Auction - Contracting of a company specialized in the supply of software as a service, including contact center environment (CCAAS Contact Center A Service), with integration of multichannels and service management module using the omnichannel model, according to conditions, quantities and Requirements established in its announcement and attachments.
UASG Code: 926285
Notice from: 16/09/2022 from 09:00 to 12:00 and from 13:00 to 17:00 hs
Proposal Delivery: From 09/16/2022 to 09:00
Contracting of a company specializing in software supply as a service, including contact center environment (CCAAS Contact Center A Service), with integration of multichannels and service management module using the omnichannel model. Environments must be provided by a single fully web integrated platform (all-in-one), including the softphone, management and administration modules, not being allowed to install any equivalent server or equipment in the internal environment of CAU-RS for the provision of these services. Identifier A and B of the Price Composition Table Annex II. Monthly payment for 12 months.
Quantity: 21
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Documents:

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Contracting of a Company Specializing in the Supply of Software As a Service, Contemplating Contact Center Environment (ccaas Contact Center a Service), with Integration of Multichannels and Ge ... - Brazil Tender

The RIO GRANDE DO SUL ARCHITECTURE AND URBANISM COUNCIL, a Government sector organization in Brazil, has announced a new tender for Contracting of a Company Specializing in the Supply of Software As a Service, Contemplating Contact Center Environment (ccaas Contact Center a Service), with Integration of Multichannels and Ge .... This tender is published on BrazilTenders under BRT Ref No: 71884127 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2022-09-29.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.